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How do I need to set up my FTP program to upload to my account?

This is quite simple. Here is the information you need to provide to your FTP client program:

hostname: ftp.your_domain_name

username: your_all2all_username

password: your_all2all_password

directory: leave empty or set to public

Then connect.

The public/ directory is where you need to upload your site, please see also the following important FAQ question on the topic.

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